COMPUTER REPAIRS – PC & MAC

Computer & Laptop Repairs – PC & Mac

Having problems with your computer? VideoTransfers.com.au provides professional software troubleshooting, computer diagnostics and storage-related services for Apple Macs, MacBooks, Windows laptops and desktop PCs.

Bring your computer into our Cheltenham workshop for inspection, diagnosis and a repair quotation.

Book computer inspection Request a quote

SOFTWARE & STORAGE

A clear diagnosis.
A quote before repairs.

Inspection

$80 + GST

$88 including GST

Repairs

$120/hour + GST

$132/hour including GST

How it works

01 · Tell us about your computer

Book and pay for an inspection, or request a quotation without making a payment.

02 · Bring it to the workshop

We inspect the reported software or storage issue and provide a quotation for additional work.

03 · Approve, repair and collect

Repairs begin only after you approve the quotation. We keep you updated and let you know when it is ready.

How we can help

Windows software repairs
Apple macOS troubleshooting
Slow computer diagnostics
Operating system problems
Software installation
Software errors and crashes
Virus and malware removal
Startup and boot problems
Windows and macOS updates
Hard drive and SSD diagnostics
File recovery assessments
Data transfer
Computer backups
Email configuration
Application troubleshooting
Driver and software configuration
Computer optimisation

Software and storage services only. We do not undertake physical hardware repairs. Complex data recovery is separately quoted; recovery cannot be guaranteed.

Clear pricing, including GST

Repair labour has a one-hour minimum, then $30 + GST ($33 including GST) per additional 15 minutes. Complex work is quoted individually. Inspection and repair labour are separate charges; the inspection fee is not automatically deducted.

Example: inspection + one hour of repair labour

Inspection: $80.00
Repair labour: $120.00
Subtotal excluding GST: $200.00
GST: $20.00
Total including GST: $220.00

Back up important files before bringing your computer in. We require separate, explicit approval before erasing files, formatting a drive, reinstalling an operating system or performing potentially destructive recovery. Please never submit computer passwords through our website.